Core Seat: Introducing a new seat type, the Core Seat, which provides edit access to purchased Hubs and HubSpot’s Smart CRM.
No Seat Minimums: Customers can now purchase Sales and Service Hubs without any seat minimums, allowing them to buy what they need, when they need it.
Per-User Model: Implementing a per-user model with a single seat type for Starter, known as the Core Seat.
Unlimited View-Only Seats: Paid portal users who don’t require edit access in HubSpot can now enjoy unlimited view-only seats.
Free Tools: Limiting the number of edit users for Free Tools to a maximum of five.
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View HubSpot features without edit access. Best for business leaders.
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Edit access to purchased Hubs and connection to Smart CRM. Best for marketers, admins, developers, and operations.
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Everything included in a Core Seat plus Sales and Service features. Best for sales and service reps and enablement
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Existing customers will not be immediately impacted by this change. Your current subscription price will remain unaffected in the short-term.
Existing customers will be migrated to the new pricing model in phases, starting later this year and likely extending into 2025. Your migration date will be communicated in advance, with assistance provided by your Customer Success Manager.
HubSpot's new pricing model represents a significant step forward in meeting the diverse needs of its user base. With its focus on scalability, flexibility, and connectivity, users can expect a more tailored and efficient CRM experience. While existing customers will undergo a phased migration, the ultimate goal is to enhance user satisfaction and drive business growth.