Webinar #30: The Future of Customer Experience: Getting ready for the Day after Tomorrow
mei 12, 2021
We are now entering the third phase of digitalization: the phase of far-reaching automation and artificial intelligence. This shift will radically change the relationship between companies and their customers. If companies want to remain customer-oriented, they will need to devise a new kind of customer strategy...
Steven van Belleghem
International Keynote Speaker, Author